Privacy Policy

Frank's Football Studios PTE LTD (hereafter referred to as "we", "our", or "us") creates, publishes, and operates social football games for web and mobile platforms ("Games"), as well as web and mobile applications ("App") to play our Games across various devices and platforms, including mobile devices and social networks.

We also run the Website https://foxysfootballislands.com/, including their subdomains and related features, along with an online store (collectively referred to as "Sites"). Together with the Games and App, these are collectively known as the "Services".

We value your privacy and are committed to transparency and fairness in how we handle your data. This Privacy Policy outlines how we collect, store, use, and share your personal data and applies whenever you visit our Sites, install our App, play our Games, interact with us, or use any of our Services.

We strongly encourage you to read this Privacy Policy thoroughly and ensure you fully understand and agree with it. If you do not agree with this Privacy Policy, please discontinue using our Services. You have the right to stop using our Services at any time under this Privacy Policy.

We act as a "data controller," meaning we are responsible for deciding how we hold and use your personal data. We are required under certain data protection laws to notify you of the information in this Privacy Policy. You are not legally required to provide us with any personal data, but without it, we cannot offer the full range or the best experience of our Services (e.g., you may still play our Games without connecting your social network account, but you won't be able to use their social features).

Data Collection

We collect four main categories of data, which may enable the identification of a specific person or be linked to such potentially identifying data (referred to as "Personal Data"):

Data automatically collected or generated: When you visit, interact with, or use our Services, including emails or text messages sent to you by us or via our Services, we may collect or generate technical data about you. This data may be collected or generated independently or with the help of third-party services, including "cookies" and other tracking technologies (further detailed below).

This data includes connectivity, technical or aggregated usage data such as IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g., IDFA), non-identifying data regarding a device, operating system, browser or App version, mobile carrier, locale and language settings, user activity on our Services, in-App or Game activity (e.g., gameplay content/product interaction and advertising data), diagnostic data (e.g., crash data and game performance data). We do not use this data to learn your true identity or contact details but to understand how our users typically use and engage with our Services. This technical and device data also helps us and our partners deliver interest-based or otherwise more effective advertisements and content, optimize our ad management, improve your viewing experience, and enhance overall performance and user experience of our Services.

Data received from you: You may voluntarily provide us with Personal Data, such as when you set up an account with us, contact us (through social networks, email, in-game chat, or any other channel, including support services), post on our public forums or groups, provide us with your email address (e.g., for email updates or gifts), participate in competitions, contests, tournaments, and other promotions, make purchases in our Games, interact with other users via in-game chat, or connect your social network account to our Games.

Data received from social networks and other channels: When you connect the Games to your social network account, we will gain access to your public profile, including, as applicable, your full name, email address(es) provided to the social network, gender, profile picture or similar photo, location, time zone, and a list of your friends playing the Games (along with their photos and other public profile information). This allows us to display your and your friends' public profile pictures within the Games and create your in-game friends list. Additionally, we or our advertising partners may receive general information from social networks and other marketing channels regarding the performance of our advertising campaigns, such as the targeted age group or interests, which we or our partners may link to other data in our possession. To learn more about our advertising practices, please see the "Watching Ads to Earn In-Game Rewards" section below. If you access our Services through a third party or connect our Services to a third-party account, you should also read their terms and privacy policies. If you're unclear about what information a third-party application shares with us, please visit the third-party application's website to learn more about their privacy practices.

Transaction Data: In-Game purchases are typically processed by the relevant platform provider (e.g., Apple, Google, or social networks), and we do not collect or store your financial data, such as credit card numbers or bank accounts. However, we may receive your non-financial Personal Data related to the purchase, such as your name, billing address, email address, and purchased items, to fulfill your purchase and for accounting purposes.

Data Uses

Our legal basis for collecting and using your Personal Data depends on the specific purpose for which your data is processed. Generally, we use the following bases:

• Performance of a contract: We use this basis for processing necessary to provide the Games, including social gaming when you log in with a social network account, and support services, to you and to send you service communications, gifts, and awards.
• Consent: In limited cases (e.g., signing up for direct marketing emails, accepting cookies on our Sites), we process your Personal Data based on your consent. You can withdraw your consent at any time by contacting us.
• Legitimate interests: We process your Personal Data based on our legitimate interests in maintaining and improving our Services and offerings, understanding how our Services are used, serving effective advertisements in our Games and through other channels, matching users to create in-game friends lists, improving our customer service and support operations, detecting fraud, and protecting and securing our users, ourselves, and our Services.
• Compliance with a legal obligation: In limited cases, we may process your Personal Data to comply with a legal obligation (e.g., applicable laws or orders from a court or regulatory body).
• The purposes for which we use Personal Data are described in more detail below:
  • To facilitate, operate, and provide our Services;
  • To authenticate the identity of our players and allow access to additional features;
  • To provide our users with customer care, assistance, and technical support services;
  • To enable you to interact with other players in the game;
  • To enable you to identify other players in the game listed in your phone contacts, provided you authorized uploading your contacts for that purpose;
  • To further develop, customize, and improve the Services and your user experience, based on common or personal preferences, experiences, and difficulties, including personalizing your profile and friends list;
  • To manage and deliver advertisements more effectively, including contextual, behavioral, and interest-based advertising based on in-game progress and activity, preferences, or other data available to us or our Service Providers, including for re-targeting purposes;
  • To contact our users (via email, social networks, push notifications, or any other available channels) with general or personalized service-related messages (e.g., purchase confirmations or system maintenance notices); promotional messages (e.g., Games updates, bonuses, new features, VIP services, etc.); and to facilitate, sponsor, and offer certain events and promotions;
  • To support and enhance our data security measures, including preventing and mitigating the risks of fraud, error, or illegal/prohibited activity;
  • To create aggregated statistical data, inferred non-personal data, or anonymized/pseudonymized data (rendered non-personal), which we or our Service Providers may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

Storage and Retention

While privacy laws vary between jurisdictions, We have taken reasonable steps to ensure your Personal Data is treated by its affiliates and Service Providers securely, lawfully, and in accordance with common industry practices, regardless of any lesser legal requirements in their jurisdiction.

We retain your Personal Data to maintain our relationship and provide you with our Services. We will retain your Personal Data only as long as necessary to fulfill the purposes for which we collected it. In other words, we will retain your Personal Data as long as you remain our user and have not notified us otherwise. We will take reasonable measures to delete your Personal Data if you delete your account. We may also retain your Personal Data for legal and accounting purposes (e.g., required by laws applicable to record-keeping, and to have proof and evidence concerning our relationship should any legal issues arise following your discontinuance of use), in accordance with our Data Retention Policy. If you have any questions about our Data Retention Policy, please contact us at thefoxyway8@gmail.com.

Please note that except as required by applicable law, we are not obligated to retain your data for any particular period and may securely delete it for any reason and at any time, with or without notice to you.

In some circumstances, we may anonymize your Personal Data so it can no longer be associated with you, in which case we may use such information without further notice to you, and it is no longer considered Personal Data under this Privacy Policy. For more information, please contact us at thefoxyway8@gmail.com.

Personal Data Deletion and Closure of Accounts

You can request the deletion of your personal data at any time by accessing the "Account Deletion" button in the game. This action will close your account and delete all associated data, including playing history, purchase info, and social media logins. Please note that deletion is irreversible. If you have multiple game accounts, you must request deletion for each one separately. We will process your request promptly but may retain data required by law.

Data Sharing

• Compliance with Laws: To comply with legal obligations or government requests.
• Service Providers: To perform services on our behalf, such as hosting, analytics, marketing, and customer support. These providers are contractually bound to protect your data.
• Third Party Integrations: To facilitate services like social media logins and in-game purchases. These third parties have their own privacy policies.
• Protecting Rights and Safety: To protect the rights, property, or safety of Foxy's Football Islands, our users, or the public.
• Affiliates and Changes in Control: Within our family of companies or in case of a merger, acquisition, or sale of assets. We will notify you of any such changes.

We may also share your data with your explicit consent or if it has been anonymized.

Communications

• Service Communications: We may contact you with important information about our Services, such as changes or updates, billing issues, etc. You cannot opt-out of these communications.
• Promotional Communications: If you opt-in, we may notify you about new services, events, or special opportunities. You can withdraw consent at any time by following the instructions in our communications or contacting us.

Data Security

We use physical, procedural, and electronic security measures to protect your data and that of our service providers. However, we cannot guarantee absolute security. If you discover security issues, please contact us at thefoxyway8@gmail.com.

Cookies and Tracking Technologies

Our Services and some Service Providers use cookies and tracking technologies to improve our Services, personalize your experience, and monitor performance, as described in this Privacy Policy.

On our websites we use Google Analytics (cookies beginning with "_ga") to understand how visitors use the site, and the Meta Pixel (the "_fbp" cookie) to measure our advertising. If you are visiting from the European Economic Area, Switzerland, or the United Kingdom, these cookies are only set after you accept them in our cookie banner, and you can change your choice at any time via the "Cookie preferences" link in the website footer. A small cookie ("cc_cookie") remembers your choice.

Data Subject Rights - European Economic Area, Switzerland and United Kingdom

If you are a resident of the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), you have certain rights regarding your personal data:

• Access and Correction: You can request access to and correction of your personal data.
• Erasure: You can request deletion of your personal data.
• Objection and Restriction: You can object to processing or request restriction of processing of your personal data.
• Data Portability: You can request transfer of your personal data to another party.
• Withdrawal of Consent: If we process your data based on consent, you can withdraw consent at any time.

To exercise your rights, please contact us at thefoxyway8@gmail.com. We may need to verify your identity before processing your request.

Data Transfers

Your personal data may be transferred to countries outside the EEA, Switzerland, or UK, including the United States. We ensure such transfers are protected through appropriate safeguards.

Minors

Our games are intended for individuals aged thirteen (13) and over. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us at thefoxyway8@gmail.com.

Watching Ads to Earn In-Game Rewards

• Information We Collect
  • Information: We do not collect any personal information directly from you when you watch ads. However, third-party ad providers may collect personal information as outlined in their respective privacy policies.
  • Non-Personal Information: We may collect non-personal information about your interaction with ads, such as the number of ads watched, duration of ad views, and in-game rewards earned.
• How We Use Information
  • Ad Engagement: To provide and improve the ad-watching experience and ensure you receive the appropriate in-game rewards.
  • Game Enhancements: To analyze player behavior and preferences to enhance game features and functionalities.
  • Compliance: To comply with legal obligations and protect the rights and safety of our players and third parties.
• Third-Party Ad Providers
  We partner with third-party ad providers to deliver ads within the game. These providers may use cookies, web beacons, and other technologies to collect information about your device and online activity. Please review their privacy policies for more details on how they handle your information.
• Data Security
  We implement appropriate technical and organizational measures to protect the information collected through ad interactions from unauthorized access, alteration, disclosure, or destruction.
• Your Choices
  • Opt-Out: You can choose to opt-out of personalized ads by adjusting your device settings or through the settings provided by our third-party ad providers.
  • Ad Preferences: Manage your ad preferences through your game settings to control the types of ads you see.
• Changes to This Privacy Policy
  We may update this Privacy Policy from time to time. Any changes will be posted within the game and on our website, and we encourage you to review the policy periodically.